Refund & Cancellation Policy

myarchive.in is owned and operated by Rashmi, and every order is a digital product. This Refund & Cancellation Policy explains why sales are final once access has been delivered, when an order is refunded in full, how to ask for a refund and how long it takes.

Access is delivered instantly: when you return from the payment page the link appears on screen, and it is emailed to you the moment payment is confirmed. If a technical fault delays it, access is delivered within 48 hours.

The full course — every video lesson and every ebook — can be watched, read and downloaded the moment access is granted, so a purchase whose access has been delivered is non-refundable and non-cancellable.

By completing your purchase you acknowledge that you are receiving immediate access to digital goods, and that you are giving up the right to change your mind once access has been delivered. This does not affect your statutory rights under the Consumer Protection Act, 2019 where the product is not delivered, is not as described, or is defective.

• Duplicate payment. If you are charged more than once for the same order, every extra charge is refunded.
• Access not delivered. If a technical fault stops your access reaching you, we re-send or restore it, and if we cannot, we refund the order in full. If your access has not reached you within 48 hours of payment, you may cancel the order for a full refund.
• Order cancelled by us. If we cancel an order you have paid for, the payment is refunded in full.

Refunds are initiated within 5 business days of approval, to the original payment method, and normally reach your account within 5–7 business days after that. This applies to every approved refund.

Outside these cases and your statutory rights, a product that has been delivered is not refunded, including where your licence ends because of a breach of our Terms of Service.

Email info@myarchive.in with your order reference, which is shown on the payment status page and in your access email. If you have neither, give us the email address you paid with and the date of payment, and we will find the order.

Your request is acknowledged within 48 hours and resolved within 30 days of receipt, as set out on our Contact page. Once a refund is approved, the timeline in section 2 applies.

Access is delivered automatically when payment is confirmed, so an order whose access has been delivered cannot be cancelled. The one exception is non-delivery. If your access has not reached you within 48 hours of payment, you may cancel the order for a full refund.

If you have any questions about this policy, contact us at:

info@myarchive.in